Forum Discussion

jjpalmer77's avatar
jjpalmer77
Seasoned Newcomer
1 month ago

Unable to sign onto my EA account on Madden 22 on PS4

Anybody know how to fix this?

 

4 Replies

  • NodNod666's avatar
    NodNod666
    New Adventurer
    1 month ago

    You should probably give more details like what is happening, what error you are receiving, etc. Is your console connected to the internet? Are you signed into the playstation network? Are you on WIFI and if so can you try a cabled connection to see if that helps? Is the title up to date? Are you already signed in elsewhere?

    That type of stuff

  • jjpalmer77's avatar
    jjpalmer77
    Seasoned Newcomer
    1 month ago

    No error message comes up ..I click R2 to sign in, it swirls around then doesn't log me in. Console is connected to the internet and I'm signed in to PSN. All system updates are complete and not signed in anywhere else.

  • namsima's avatar
    namsima
    Rising Newcomer
    1 month ago

    @jjpalmer77

    This usually happens when EA’s authentication cache on the console gets stuck. A few things that often fix it on PS4:

    • Fully close Madden 22, not just suspend it.
    • Go to Settings > Account Management and sign out/sign back into your PSN account.
    • Clear the PS4 cached data by powering the console off completely, then rebooting.
    • If you’ve recently changed your EA login email or password, make sure the PSN account is still linked correctly at EA.com.

    If none of that works, you can remove the PSN–EA link from EA’s website and relink it; that tends to resolve most login loop issues.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 1 hour ago
3,788 Posts