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JREirish2018's avatar
JREirish2018
Rising Newcomer
15 hours ago

Unlink then relink?

My son's EA account has two connected Xbox profiles (his and his brother's).  Is it possible to unlink one of the connected profiles and link it to a new EA account and keep the saved game data?

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey JREirish2018​ it is possible to unlink accounts but there are risks in doing so.

    You can find all the info we have here

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

    Once you unlink a platform account from your EA Account and link it to a new one, you can’t unlink it again for six months.

    Darko