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riduan36958's avatar
riduan36958
Rising Newcomer
1 day ago

Why lock my club?

Dear EA Support Team,

I am writing to request your assistance regarding my EA Sports Game Club account, which has been locked and I am currently unable to access it.

I believe this may have happened due to a security issue or an error. I would appreciate it if you could review my account and let me know the reason for the lock.

I am the rightful owner of this account and I am willing to provide any information required to verify my identity and ownership.

Please review my account and help me regain access as soon as possible.

Thank you for your time and support.

Best regards,
Gamer

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hi there,

    If the account or club has been locked because of a suspension or another enforcement action, you'll need to submit a dispute to the EA Terms of Service team, as they are the team that can review account sanctions.

    You can find the steps to appeal here:
    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    If there is no suspension or ban showing on the account and this appears to be a security or access issue instead, let us know what message or error you see when trying to sign in and we can help point you in the right direction.

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