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fy19sa89's avatar
fy19sa89
2 years ago

A Way Out - Endless loading screen when joining or inviting

My friend and I bought A Way Out in Steam and we have such a problem when we try to connect to the lobby, authentication goes on and then endless download, how can this be solved? (on your site, I pu...
BjornNut's avatar
BjornNut
2 years ago
Hi, so me and my girlfriend decided to play A Way Out for the first time so I bought the game (ON EA APP) and told her to download the friend pass, however, every time she tries to launch the game or accept my invite it loads up and then instantly crashes without any error message?
She's made sure all her drivers are updated and she's reinstalled it on a different hard drive but nothing? We also switched accounts and the trial worked fine for me when I was logged in to her account so I'm sure its a software or hardware issue, furthermore, I did some searching around and saw there was a common issue with 12th Gen Intel CPUs in the past but she has a AMD cpu so I'm sure that isn't the issue?. I've been searching for a solution for hours but can't seem to find anyone who's having the same issue.

just to summarise, whenever she launches the game a box shows up saying "A way out" Then after a couple of seconds it crashes and takes her back to EA app
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @BjornNut 

Can we try the following and check if this continues?

 

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