My friend and I bought A Way Out in Steam and we have such a problem when we try to connect to the lobby, authentication goes on and then endless download, how can this be solved? (on your site, I put the region of Poland, but I am not sure that it is the same in Eplay)

Hello! My friend and I recently bought the game A Way Out on Steam. But we can't connect to each other and keep getting endless loading. Can you help us out, please?

Hi @ash16x When you have a moment can we try the following? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game Cheers!

Hi @DeSp0kmen Can we try the following and check if this continues? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game

Hey @BjornNut Can we try the following and check if this continues? Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game

My friend and I both downloaded A Way Out from PC Xbox Gamepass. Whenever either of us accept the other's game invite, it simply says authenticating, then we get hit with the two spinning yellow rings that never go away and we never join eachother. We have tried running EA as an administrator, we have tried clearing the cache, and no matter what we do we can't join eachother's games.

A Way Out - Endless loading screen when joining or inviting

50 Replies

amishbutternut
2 years ago
My friend and I both downloaded A Way Out from PC Xbox Gamepass. Whenever either of us accept the other's game invite, it simply says authenticating, then we get hit with the two spinning yellow rings that never go away and we never join eachother. We have tried running EA as an administrator, we have tried clearing the cache, and no matter what we do we can't join eachother's games.
EA_Illium
EA Staff (Retired)
2 years ago
Hi @amishbutternut Can we try the following if you have not already?

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

EGS - Repair (Library > Tile dots > Manage > Verify)

Steam - Verify in your library

EA App's Cache (Top Left Menu > Help > App Recovery)

Connection and Advance Connection Guides

Check for other applications that may be limiting EA App or Game performance

Run the System File Checker tool then Check for Windows and GPU updates

Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues

Restart your device in Clean Boot mode, then just try running the client and game
ondracky
2 years ago
@providumm Have the same issue, have you found any solution to fix this issue?
amishbutternut
2 years ago
we tried all these things, but it's still not working.
amishbutternut
2 years ago
we are on ea pass/pc game pass if that changes anything
ondracky
2 years ago
@EA_Illium Unfortunately nothink mentioned didnt work for me and my friend. We tried many more options like firewall, reinstal, etc.. still same problem.
EA_Illium
EA Staff (Retired)
2 years ago
Hi @amishbutternut, Can you both try running the game as admin and confirm if the game continues to load? If so, to confirm do you have anything else running when trying to invite each other?
amishbutternut
2 years ago
we tried running the game on administrator, and we had nothing else open other than discord. None of this worked.
DeSp0kmen
2 years ago
we have already tried but it still doesn't work
EA_Illium
EA Staff (Retired)
2 years ago
Hi @amishbutternut, To check are you playing from the same network or separate ones?

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A Way Out - Endless loading screen when joining or inviting

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