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Hi @xcred0 Can we try the following and check if this happens?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for A Way Out
- Check for other applications that may be limiting EA App or Game performance
- EA_Illium2 years ago
EA Staff (Retired)
Hi @FytoxGolem Apologies for the delay, thanks for the update!
To confirm what is the error message you get in the EA App now? Would it be possible to get a DxDiag?
Also, To confirm what do you mean by having to import the SSL fix? Is that for your system overall or just with the Away out exe?
- 2 years ago
OpenSSL* SHA Crash Bug Requires Application Update (intel.com)
Spiel startet nicht - Intel 10th Gen CPU oder neuer – GOG KUNDENDIENST-CENTER
- EA_Illium2 years ago
EA Staff (Retired)
Hey @FytoxGolem Thanks for the update!
We can try to go through the troubleshooting steps I previously mentioned, but if the issue continues and we are running into a potential issues with your Intel processor then I would recommend using a separate device or reaching out to their support to see if they have any further steps for your hardware.
Cheers!
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