Forum Discussion

out_runnn's avatar
out_runnn
5 years ago
Solved

A way out can't connect

I have purchased a way out on PC

90% of the time we cannot connect.

Either with:

EA servers could not be reached, or

Session no longer available

Or the invitation does not arrive to the recipient

^There is no pattern

The troubleshooting steps do NOT fix it. We have no antivirus.

It eventually works after 10-15 attempts and many restarts

This has happened for weeks 

EVERY OTHER GAME I HAVE WORKS PERFECTLY 100% OF THE TIME. EVERY GAME EVERY TIME.

Better development is required. Pass this issue to the development team.

If takes 40 minutes to get it working. Then it works perfectly.

Thanks!

  • out_runnn's avatar
    out_runnn
    5 years ago
    @EA_Illium Thanks for the response.

    I completed the game last time I got it connected, so I don't really need to play it or worry about it any more.

    Have a good day

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @out_runnn Thanks for reporting this I can pass this along to my team. Wanted to see if we could try some steps to help us, I know you had mentioned you have done some troubleshooting, can you share what you have tried so far?
  • out_runnn's avatar
    out_runnn
    5 years ago
    @EA_Illium Thanks for the response.

    I completed the game last time I got it connected, so I don't really need to play it or worry about it any more.

    Have a good day
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @out_runnn Glad to hear you were able to get a full playthrough, if anything changes be sure to let us know!
  • xxxxjackalxxxxx's avatar
    xxxxjackalxxxxx
    5 years ago

    I keep retrying the game and everything connects. but then after not even a full minute the game kicks me. every. time. I did the whole process for installing the game correctly and this still occurred. When the game kicks me, the origin home page opens up.

  • 19271104's avatar
    19271104
    3 years ago

    Same happens to me right now, how do i fix it? Even after many failed attempts it never connects...

  • Cozmozian's avatar
    Cozmozian
    2 years ago

    Hi, I’m running into the same issue with connecting online in A Way Out. It keeps saying “Unable to connect to EA servers”

    I’ve attempted all the troubleshooting steps that you’ve listed in previous posts, changing DNS, clearing cache, rebuilding the PS database, and everything else, it still doesn't work. If there is a fix do respond. Please keep in mind tgat my WiFi is perfectly fine and I’ve attempted the steps you’ve mentioned in previous oosts

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