Forum Discussion
I’m on ps4 also the full thing says Unable to Connect to EA service please check your Internet connection and try again Please see ea.com/unable-to-Connect for information result code 401-6d
- EA_Illium5 years ago
EA Staff (Retired)
@bruntnugget-2121 can you try going through our Basic and Advanced connection steps if your issue continues?
- 4 years ago
I’m having this same issue. My father can log in and play, I can play plants vs zombies garden warfare 2 no problem, but I get this error code on it takes two.
- 4 years ago
I'm all for trying different problem solving pathways. I have tried many surfing many forms. Still having an issue with error code 401-fa2
It is very frustrating trying to get a simple answer and I can't find any that have worked. Issue is significant enough to where I am more than likely not going to buy any more EA games for lack of support
- 4 years ago
I agree where is the support is there no one who has come up with a solution. If not how do you get a refund
- 4 years ago
PLEASE can someone help I have done everything. Changed password, un-installed re installed. Shut down 30sec, where is the support is there no one who has come up with a solution. If not how do you get a refund