Can't Install/Launch Wild Heart
So for the past few days, I haven't been able to launch the game properly. I brought the game thru EA, I was able to get almost 40 hours in but one day, I wasn't able to successfully open my game. I ...
Forum Discussion
EA_Pythia
Community Manager
Community ManagerHello @YT_IcyPoint,
did you try the app recovery?
You could try a clean boot, to see if maybe some program is interfering with the game.
If that didn't work, I would recommend reinstalling the EA app, as it looks like it potentially might have to do with the App itself rather than the installation of the game.
- Pythia
I done the recovery app mulitple times, i haven't uninstall ea as i have apex and i don't feel like its worth to get redownload that too
- EA_Pythia
Hello @YT_IcyPoint,
have you tried the clean boot?
And it might be a hassle to also have to redownload Apex after, but I would recommend trying deinstalling the app anyway, if it doesn't work, as this could fix the game that you're currently having problems with.
- Pythia
So I did a clean reboot and redownloaded both games, and it having the same issue that led me to uninstalling to see if it would work if I reinstall. The game saying its running but it not popping up.
https://gyazo.com/225aac923d54e30ef4c2e7f441333871
Its saying its running but no show for it.
- EA_Pythia
Hello @YT_IcyPoint,
could you try these solutions? You can also find them in this thread.
Uninstall EA App, Wild Heart and Steam, create a new administrator account and reinstall EA App, Wild Heart and Steam. After you uninstall EA App, just to be on the safe side, remember to go to the root folder (mine is at C: Program Files/ Electronic Arts) and delete the whole empty EA folder.
To create a new administrator account on your PC (Win 11), go to Start--Right click on your avatar--Change account settings--Family & other users--Other users (you may try "your family" but I prefer "other users")--Add someone else to this PC--Enter a Microsoft email address which is different from your main account--Add the new email address as a new account and make this account as an Administrator.
After creating the new administrator account, log in to this new account and download Steam. Then download and reinstall Wild Hearts through Steam (check the box to create a desktop shortcut for the game).
After the installation, use the shortcut to run Wild Heart. Steam will ask you to download EA App, follow the instructions and install EA App, and the game will continue to run.
Wait for a few seconds and you should be able to see the loading screen of Wild Hearts now.
Or:
Locate the .exe and turn off Run as Admin and Disable Full Screen Optimization, if you have these on.
The launch Wild Hearts directly from the EA app.
- Pythia
