Deluxe Items disappeared
Greetings, I got my copy of Immortals of Aveum on Steam. It is the Deluxe version, as the screenshot I have provided proves. The Deluxe Upgrade is also checked and installed. Now, I know I had a...
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I'm in the exact same boat. Hadn't played the game for a bit, loaded it up and all my gear was at level 1 with all Deluxe Edition items missing. Checked for Add-On content, says I don't own any, nothing in the forge.
I started trying things. I verified files, unchecked dlc, loaded the game, and checked for Add Ons. They actually showed up! (Completely unleveled, though, which is another frustration). But after I re-equipped them, I checked for Add Ons again, out of curiosity, and it said I didn't own any Add Ons, it saw them once, why not twice? Closing and re-loading the game, my items were gone again.
I then tried a few more times to recreate them showing back up. For a bit, I thought they were gone for good. But I finally got them to show, and I was able to save and load a couple times and they were still available.
So something is bugged here, but try going into the DLC page for the game in Steam and uncheck the deluxe dlc, load the game, leave game, recheck them, then load the game. See if they come back for you. It does suck that ALL of the resources I put into these items to level them up are gone, but I wasn't very far in the game, so these are still better than what I had (especially since it gave me level 1 base items when these got removed).
A customer that paid extra for these items shouldn't go through this, so I would suggest the Devs figure out why this is broken, but at least they can come back. Also a shame there is no way to recover the resources put into leveling these up....quite frustrating.
Greetings, and thank you for your detailed answer that seems to be a step in the right direction!
However, as much as I would love to tell you otherwise, I am afraid that retracing these steps:
- unchecking the DLC on steam
- booting the game on both my saves
- quitting the game
- rechecking the DLC on steam
- booting the game on both my saves
- get to the forge
The items still do not reappear.
Maybe my issue is deeper? Or maybe taken at another level? I could not say.
Well, when I posted that yesterday, it worked through a few reloads so I thought it was "stable".
Loaded the game today, I'm back to no Deluxe Items, again.
So no, it's not you, I just happened to luck into them coming back for a short period of time.
Deluxe Items are just broken. It's a reward for spending extra for the game!
Seriously, this type of thing should never happen to customers.
And today, they are back....I did nothing but load up the game.
Completely random.
I'm not going to continue my game until it's stable enough to always show up through random checks. Don't want to waste resources on items that will randomly disappear.
EA_IlliumEA Staff (Retired)
Hey @LinkPoledouris @AetherEchoes
Apologies for the delayed response, Thanks both of you for testing this further. I've passed this on to the team.
Once we get an update I can share it here in the thread.
Thanks!
Hello Illium.
Thank you for passing the message.
With how things were going form the start, I thought I would never get any support for this issue.
At least now I feel reassured and heard.
Just like LinkPoledouris, I think I will refrain from playing the game until it gets solved. I would not want to do anything that may make their recovery impossible.
Thank you for letting us know as soon as you have news. I would also appreciate if you could check up with us once in a while even if you have nothing new, just so at least we know our issue is not getting forgotten or hidden under a rug.
Good luck, and have a good day!
- EA_Illium
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