Download speeds are terrible on the EA app

I've conducted extensive testing on my internet connections, including both wired and wireless options from my local network, and even tethering via my phone's hotspot. In every case, my download speed seems to be restricted to 15 Mbps.

I've also gone through the process of app recovery, shutting down all non-essential applications, and ensuring all my drives are in good condition, yet the speed limit remains constant across any connection method I utilize.

This situation leads me to suspect the download cap might be tied to my IP address, especially since when two PCs are simultaneously downloading a game, the 15 Mbps speed gets split between them.

Could EA possibly confirm if there's a policy in place to cap connection speeds? It would be helpful to know for sure whether this limitation is from their end.