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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago

EA app migration issues

Hunters!

We understand that some players are experiencing issues launching Wild Hearts on Steam due to the migration from Origin to the EA app.  To fix this, please complete the migration process and relaunch the game. If this doesn't solve the problem, please let us know and we'll help square it away.

8 Replies

  • Complete EA migration?! HOW?!

    How do you expect me to complete something when you offer or give no clarity on how to do such.

    I find no information on this. No ea support site. Nothing about how to complete this origin migration!!!

    I likely have very much missed the link or information on how to complete this, but please let me know HOW?!

  • deathbiscuit102's avatar
    deathbiscuit102
    3 years ago
    @deathbiscuit102 got this lovely code here saying this {"error":"UPSTREAM_SERVICE_UNAVAILABLE","error_description":"UPSTREAM SERVICE UNAVAILABLE","code":106133} hope this can resolve wtf is going on with the game
  • mdavidson9747's avatar
    mdavidson9747
    3 years ago

    I also got the UPSTREAM error, now it get this: Something went wrong...
    To continue linking your EA Account, head back and start over.

  • what do you mean complete the migration? What even is completing migration outside of maybe linking steam and ea but thats obviously not it? Nobody has any clue what you're talking about

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @GreenestP,

    Can you complete the migration process and relaunch the game? That should do the trick. Please let us know how you get on with that. 

    Thanks,

    EA_Lanna

  • How do you complete migration? I dont have origin and only have the ea launcher.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    3 years ago

    Hi, not everyone will need to migrate at this time. If you're on EA app already, or you're on Origin but not prompted to migrate, then you don't need to worry about this. 

    For those getting the prompt:

    1. First launch the Origin app
    2. Accept to prompt to migrate over to EA app.
    3. Ensure your Steam account is linked to your EA account.
    4. Launch the game on Steam.

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