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Did that last night. Deleted his game and installed friends pass version. Same thing.
so frustrating that I paid for this game and we can’t use it
Hey @trademarc420
Understandable that you are frustrated.
Can you give me the steps in detail of the steps you do to play together? 🙂
Do you get an error code of what happens when your son is trying to join your lobby?
- 4 years ago
Yep so I bought the digital it takes two on series x. I then transferred it like I do with every game cause we game share and my internet is p fast..
I can start a lobby in my Xbox but then when my son tries to join it Keeps saying unable to connect to ea servers
Result code 103-2d0001so I get him to start a lobby when I’m not in one and it’s fine but when I try to join it Keeps saying unable to connect to ea servers
Result code 103-2d0001so I deleted his game last night. Spent 8 hours downloading the friend pass on his Xbox and still same thing...
he now has the friend pass version and I have my purchased copy and still same.
I have restarted my internet, did hard resets on xboxes and cleared cache still same. And Xbox won’t give a refund on my game that doesn’t work
- Zeelmaekers4 years agoHero+
Hey @trademarc420
Don't need to refund yet, let's do some troubleshooting first. 😉
100% understandable you are frustrated you cannot play the game.
First things first, the age on your son's account above 13 years.
The game is rated for teens (age 13+) so make sure that is the case.After you verified that the account age is above 13.
Try some connection troubleshooting/opening ports.
You can find a full troubleshooting guide in the link below:
EA Help - Connection troubleshooting guideEA Help - Opening ports
Let me know if this worked!- 4 years ago
I’m not sure what your talking about, my sons account is my account. We game share. He’s never had an issue in the last 5 years playing any day games. He logs into apex no problem.
i have two connected Xbox live accounts on my EA profile. And it’s says under household 1 adult.
anyways none of these things will help. I’m just going to delete game.