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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@corycjm12 

Try these steps, thanks.

Wieguns's avatar
Wieguns
2 years ago

These steps did not help, and I am still encountering the issue.  I have no overlclocks, the lastest freshly installled nvidia drivers, and I will crash with the same error whenever I try to get into a save game.

I'm playing several other AAA titles for hours on end without issue.  I was excited for this game.  Really unfortuante I can't get passed these crashes.

    • rzayas28's avatar
      rzayas28
      2 years ago

      My error is a little different, but can't get more than 5 mins of play without it crashing:

      Fatal error: [File:Unknown] [Line: 868] CurrentQueue.Device->GetDevice()->GetDeviceRemovedReason() failed at D:\Jenkins\GAME-Ascendant-Hardening_Build\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:910 with error 887A0006

      DXDIAG attached.

      Thanks for any help.

      • Stryker12602's avatar
        Stryker12602
        2 years ago

        I get a crash after holding F on the hover vehicle and watching the loading screen. This happens every time and I've tried repairing and reinstalling the game multiple times.

        LoginId:25c8cb054384b9aa8a5c6eaad44b020f
        EpicAccountId:7c88206bbe9a4c1b853a3a9c33d42214

        Fatal error: [File:Unknown] [Line: 868] CurrentQueue.Device->GetDevice()->GetDeviceRemovedReason() failed at D:\Jenkins\GAME-Ascendant-Hardening_Build\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:910 with error 887A0006

        ImmortalsOfAveum_Win64_Shipping
        ImmortalsOfAveum_Win64_Shipping
        ImmortalsOfAveum_Win64_Shipping
        ImmortalsOfAveum_Win64_Shipping
        ImmortalsOfAveum_Win64_Shipping
        ImmortalsOfAveum_Win64_Shipping
        ImmortalsOfAveum_Win64_Shipping
        kernel32
        ntdll

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,564 PostsLatest Activity: 17 hours ago