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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

[Asking for Information]

Hey Everyone, 

Thanks for letting us know what you are running into with Immortals of Aveum, If you are still getting a crash message while playing and have not so far let us know the following information. 

 

  • Platform (or client):
  • EA ID (PSN ID/Gamertag):
  • Are you getting an error message?
  • Does this happen at a specific point when launching or playing IoA?
  • How long are you playing until this happens?
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate. 

 

Cheers!

@corycjm12 @Stryker12602 @rzayas28 @Wieguns 

NereusHixon's avatar
NereusHixon
2 years ago

@EA_Illium

Please see the below. Tried everything from clearing EA cache, disabling/enabling DLSS. Still crashes with error code 887A0006

Platform (or client): Epic Games
EA ID (PSN ID/Gamertag): NereusHixon
Are you getting an error message? Yes. Crashes with error code 887A0006
Does this happen at a specific point when launching or playing IoA? Its random, but recently started crashing during the first training fight
How long are you playing until this happens? Before it was 10 mins, now it happens instantaneously when in an action scene
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag and an EA app Error ID ? Error ID already provided above. DxDiag attached.

Hopefully you guys are able to provide a fix soon before my refund period is over.

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,565 PostsLatest Activity: 3 hours ago