Game won't load past the starting screen.

Hi @JanisSG - Can we get a little bit more information, please - Are you playing on PC via Origin? What exactly happens when you click Play? Are you using a keyboard and mouse or do you have a controller?

I think you mean it won't go past the very first screen, before you reach the menu. If that's the case, mine always comes up and says "Controller Lost - Press a button on the controller you want to use" and if I click a mouse button or press a key on the keyboard, it will move past that screen. If this is the problem area, maybe you have an issue with an input device? I would try rebooting your pc first, just to see if it that helps. Let us know 

1 error that shows in the Logs

"68 [2021-07-18 09:07:18.931] Error OriginTelemetry::TelemetryEvent::logDiscardedAttributeError 14432 TelemetryEvent attribute "url_" discarded. Value: https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginUpdate_10_5_101_48500.zip. Error: -5 69 [2021-07-18 09:07:18.931] Error OriginTelemetry::TelemetryEvent::deserializeToEvent3"

I did delete and instal origin again
One would think that uninstalling the game and origin and installing them again would fix the game files.

Here is a video of how far i can get .

https://www.youtube.com/watch?v=ncIC4b8ja5chttps://youtu.be/ncIC4b8ja5c

@JanisSG 

Did you waited longer than what is shown in the Video?

Did you just uninstalled Origin, or did you cleared cache and registry as well? 

Please create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

I did wait for 30 min or so
Not sure on how to clear cache or registry file.

And if it matters i have no issue running any other Origin game, Steam Game or GoG game.

@JanisSG 

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JanisSG wrote:

Not sure on how to clear cache or registry file.

OK, let's start with that.

Look at this guide. to preform a clean uninstall of Origin.

• Scroll down to "How to uninstall the Origin client the hard way"
• Follow the instructions to the letter. 
• reboot.
• Download this version of the "OriginSetup.exe"
• Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > Test.

@JanisSG - If you cleared cache and followed all of the steps from @holger1405 it sounds like something might be blocking access to the internet. You might have had an antivirus software update that caused the issue, for instance.

Try the steps below to see if you can identify the problem:

Always run installation files "As Administrator"
Firewall and Antivirus - Make sure Lost in Random.exe and Origin.exe are added to exception lists. If you have BitDefender installed, disable it to test.
Graphics drivers and OS are patched and updated to newest versions
Lost in Random.exe and Origin.exe - Set them to run "as administrator"
Nahimic from MSI - this is an audio management program that comes with MSI motherboards. Disable or uninstall it. Nahimic 2 & 3 are known to cause this issue.
Disable Origin in-game In Origin main menu, right-click Lost in Random icon > Game Properties > check the box that says "Disable Origin In-game"

If none of these work, try a Clean Boot https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ and attempt to launch the game. If it launches, you'll have some detective work to do. Enable one startup program at a time, reboot, try LiR, until you find the program that is blocking it. Once you find the offending program, disable or uninstall it. You should be able to launch LiR successfully without doing the clean boot after disabling the offending program.

Definitely post back and let us know whether something worked.

Random Rules!

Here are some Log files if they can be of some help.

@JanisSG Is the issue still that Lost in Random won't launch, or are you having issues with Origin now?

What exactly happened when you did the clean boot?