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Holgi482's avatar
Holgi482
7 years ago

Invalid Key confirmed by EA supporter even it is valid....

Product: A Way Out Platform:PC Which mode has this happened in? Couch Co-Op Which character were you controlling? Leo Summarize your bug I have a Bug, that I wanted to enter a Game Code on Ori...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@Holgi482

[Image Removed - Admin. Please do not post your Product Code on a public forum]

Holgi482's avatar
Holgi482
7 years ago
Sorry, makes sense.. You are right. Nevertheless help would be appreciated.
Thanks in advance.
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Holgi482

    As you have purchased (twice) from a third party we can only suggest you attempt to get a refund for the unused purchase.

    Thanks.

    • Holgi482's avatar
      Holgi482
      7 years ago
      I made a second purchase, because YOUR colleague said my valid key is invalid.. Why your Mate lie to me then....???
      Because of your Team i did it....
    • Holgi482's avatar
      Holgi482
      7 years ago

      Did I get any help here, or is it done, that because of your wrong answer of your colleague in support, I lost my money `!

    • Holgi482's avatar
      Holgi482
      7 years ago

      @EA_Barry

      Can I expect any solution here or maybe an exuse that your colleague just * me up ?!

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        7 years ago

        @Holgi482

        As above, we cannot refund purchases from a third party and contacting them for a possible refund is advised.

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