It takes Two online play with Nintendo switch does not work. EA won't fix issue

Same issue here. Bought the game exclusively to play online and can't. Multiple threads on these forums show this has been a common issue for years with none of EA's proposed "fixes" working. So disappointing that this great game is tied to a company that's okay with ignoring its customers.

I’ve been having the same issue. I’ve emailed them multiple times but it seems like they have no idea what’s going on. They need to refund those that bought this solely to play online yet can’t. I’ve tried everything to get it working and still having the same issue weeks later. What a waste of money.

Jmehaystack​ 

I understand how frustrating this is -- especially if you bought It Takes Two specifically to play together online.

To clarify, though, error code 105-80190000 isn’t a general server outage or a known issue affecting all players. It’s typically related to account setup or connection/authentication between your Nintendo and EA accounts. That’s why some players can connect without issues while others can’t.

Before assuming the game is unplayable, it’s worth double-checking a few things that commonly cause this:

• Make sure both players are fully signed into their EA accounts in-game, and that email verification is completed
• Confirm Nintendo Switch Online is active on both accounts
• Fully restart the game and console (not just sleep mode) to refresh the connection
• Try connecting from a different network (for example, a mobile hotspot) to rule out a network-related block

I wouldn’t recommend unlinking accounts as a general fix here, as it can cause loss of access or progress and isn’t required for this error in most cases.

On refunds: purchases made through Amazon are handled by the retailer, so EA isn’t able to process refunds for those transactions directly.

If you’re still running into this after trying the steps above, share exactly what you’ve already tried and your setup (region, who is hosting, etc.). That makes it much easier to narrow down what’s actually causing the connection failure.

There is definitely a bigger issue here. The only solution that worked for me and a few other is the last option you listed above "Try connecting from a different network (for example, a mobile hotspot) to rule out a network-related block" but once it connects to the alternate network you can switch back to the wi-fi with no issues until the game is turned off and on again. However, don't expect to just start up and connect to alternate network/hotspot as that can also fail, but if you switch back to wi-fi after it fails it appears to connect on wi-fi then. There is definitely a bigger issue here. I played Split Fiction from start to finish with no issues with multiple start/stop sessions and enjoyed it very much! 

diglettusedfly​ LilacKoya​ Bassup​ 

I hear what you’re saying, and I want to address this clearly.

There isn’t evidence of a widespread outage or a long-standing issue affecting all players trying to connect to EA servers for It Takes Two. If that were the case, it wouldn’t be working consistently for others across the same platform.

What is showing up in this thread -- and in similar cases -- is a pattern where the connection succeeds after switching networks (like using a hotspot) and then continues to work temporarily. That points much more strongly to a network routing or session initialisation issue, not a permanently broken online service.

The hotspot workaround isn’t random -- it forces a new connection path and refreshes how the session is established. When switching back to Wi-Fi, it then works, suggesting the initial connection handshake is what’s failing, not the game itself.

So rather than this being ignored, the challenge is that the issue isn’t consistently reproducible across all setups, which makes it harder to isolate without specific details.

If you’re still running into this, it would really help to narrow it down with a bit more detail:

• Your region/country
• Type of connection (home Wi-Fi, ISP, router type if known)
• Whether both players are on the same platform (Switch ↔ Switch)
• At what exact point the error appears (on invite, on join, or at launch)
• Whether the hotspot → Wi-Fi switch works consistently or only sometimes

Also, if the hotspot method consistently allows you to connect at least once, that’s a strong indicator your setup can connect -- it’s just failing during the initial network handshake on your default connection.

On refunds: I understand the concern, but purchases made through third-party retailers (like Amazon) are handled by them directly, not EA.

Let’s focus on isolating what’s actually causing the connection to fail so we can get you playing reliably.

Thank you for additional insight. I feel a lot of the frustration is stemming from this being an issue for several years with many threads here about it going unanswered, which led us to assume that EA was ignoring the problem.

I tried the hotspot/WiFi switch and here are my results:

• Country/Region: USA
• Type of connection: Home WiFi, AT&T, router BGW320-500
• Both players on Switch
• Error appears when I select play online from the main menu, before I'm able to host a game or send an invite
• After switching to a hotspot, I was able to get into the online hosting menu (the error didn't appear). After switching back to WiFi and restarting, the error appeared as it has in the past.

To date, this is the only online game I've had a connection issue with. I've previously played through It Takes Two online on PS5 with no issues.

diglettusedfly​ 

Thanks for taking the time to test this properly -- this is exactly the kind of detail that helps.

Based on what you’ve shared, this lines up very closely with a connection handshake issue on specific networks, rather than a general problem with the game or EA servers:

• You’re able to reach the online menu when using a hotspot → confirms your account and the service are working
• The error appears immediately on WiFi before hosting → points to the initial connection step failing
• Switching back to WiFi reintroduces the issue → suggests something in the network path or router handling is blocking or interrupting that first connection

The fact that it worked on PS5 previously and that other online games work doesn’t rule this out -- different platforms and games can use different connection methods, so this can show up in one title but not others.

At this point, the most likely cause is how the connection is being handled on the network side (router or ISP level), especially during that initial handshake.

If you’re open to testing further, these are the most useful next steps:

• Restart the router fully (not just a quick reboot -- power off for a minute)
• Check if any firewall, parental controls, or security features are enabled on the router
• If possible, test on a different WiFi network (not just a hotspot) to compare behaviour
• Ensure the NAT type is open or moderate on the Switch

I also want to acknowledge your point about older threads -- it’s fair feedback. These issues can look similar on the surface, but often come down to different underlying causes, which is why you may not see a single “one fix works for all” answer.

If others in this thread can share similar details (region, ISP, when the error appears), we can see if there’s a consistent pattern and narrow this down further.

Country Region - USA / Verizon Fiber Wi-Fi / Router VZPD - CR1000A / Nintendo Switch 2

The below are the same for me as listed by diglettusedfly​ 

• Error appears when I select play online from the main menu, before I'm able to host a game or send an invite
• After switching to a hotspot, I was able to get into the online hosting menu (the error didn't appear). After switching back to WiFi and restarting, the error appeared as it has in the past.

Bassup​ 

Thanks for confirming -- this is useful to see across multiple setups.

Based on what’s been shared so far, this isn’t pointing to a problem with the game itself or EA servers. The key detail is that connecting through a different network (like a hotspot) works, but the issue returns on home WiFi.

That indicates the connection is being affected by how the network is handling it -- most commonly related to router configuration, NAT type, or how the ISP routes or filters certain traffic. Different games and platforms use different connection methods, so it’s possible for this to show up in one title but not others.

Because the connection succeeds on an alternate network, the service itself is reachable and functioning. The failure is happening during the initial connection on specific networks.

If you’re continuing to run into this, the most effective things to check are:

• NAT type on the Switch (should be open or moderate)
• Router settings such as firewall or security features
• A full router restart (power off for at least a minute)
• Testing on another WiFi network to compare behavior

The hotspot workaround also aligns with this, as it forces a different network path for the connection.

If more people share their setup details, it may help identify any common factors between affected networks.

EA_Leeuw​ 

Actually, I think there is a misunderstanding regarding how the networks are behaving (at least from my experience and maybe diglettusedfly​ can confirm it the same for him or not). The issue is not specific to my home Wi-Fi; rather, it happens on the initial connection attempt, regardless of which network I use.

Here is exactly how it behaves:

• If I boot up the game and try to connect via Wi-Fi first, it fails. If I then switch to the hotspot, it works.
• If I boot up the game and try to connect via the hotspot first, the hotspot fails. If I then switch back to Wi-Fi, the Wi-Fi works.

The failure often happens on the first attempt after the system is turned on, no matter which network I am using. It is the act of swapping networks that allows the connection to succeed, not the specific network itself.