Forum Discussion

ShinjiOtato's avatar
ShinjiOtato
5 years ago
Solved

It Takes Two - player disconnect in specific chapter

Game: It Takes Two

During the chapter ships ahoy during the ducks with dynamite. When the shipped is destroyed/player dies the second player gets disconnected from the game. Restarting the game and pc makes doesn't fix the problem.

[edited title for clarity - EA_Leeloo]

it takes two
  • EA_Leeloo's avatar
    EA_Leeloo
    5 years ago

    Hey there!

    @CarbonCarl Thanks so much for highlighting the workaround again. 🙂 

    @uiop5419380 Good to hear that you were able to get to the bottom of things! 👍

    I actually just heard back from our team. Unfortunately, they have been unable to reproduce the issue but have advised to double-check the minimum requirements for both PCs and potentially lowering the resolution. You can see them in the spoiler tag below.

    Spoiler
    MINIMUM REQUIREMENTS
     
    OS: 64-bit Windows 8.1/10
    Processor (AMD): FX 6100 or Equivalent
    Processor (Intel): Core i3-2100T or Equivalent
    Memory: 8 GB
    Graphics card (AMD): R7 260X or Equivalent
    Graphics card (NVIDIA): GTX 660 or Equivalent
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 256 KBPS or faster Internet connection
    Hard-drive space: 50 GB
     

    RECOMMENDED REQUIREMENTS
     
    OS: 64-bit Windows 8.1/10
    Processor (AMD): Ryzen 3 1300X or Equivalent
    Processor (Intel): Core i5 3570K or Equivalent
    Memory: 16 GB
    Graphics card (AMD): R9 290X or Equivalent
    Graphics card (NVIDIA): GTX 980 or Equivalent
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 256 KBPS or faster Internet connection
    Hard-drive space: 50 GB

66 Replies

Replies have been turned off for this discussion
Show More
  • EA_Leeloo's avatar
    EA_Leeloo
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there @ShinjiOtato @eva-auyeung,

    So, just to confirm with both of you - you have been able to resolve your issue with the workaround that @eva-auyeung has provided? 🙂 

    If so, could I still ask you to send on a DXdiag so we can have a look over it to make sure everything's working the way it's supposed to? 

    - Leeloo 

  • ShinjiOtato's avatar
    ShinjiOtato
    5 years ago

    @eva-auyeung I played thru LAN and finished the level, and went back to the play online. I might try your solution when I face the problem again in future levels, thank you!

  • eva-auyeung's avatar
    eva-auyeung
    5 years ago

    On PC in NA.
    I managed to find a way to 'fix' it by simply reducing all the display settings to 'Medium' as I noticed the game was super laggy during the boss fight.
    @ShinjiOtato - You might want to give it a try too.

  • ShinjiOtato's avatar
    ShinjiOtato
    5 years ago

    @EA_Leeloo I'm using the steam version. Asia region, country Philippines. I tried verifying/repair files, and restarting pc. Didn't fix the issue. We are playing via online.

  • EA_Leeloo's avatar
    EA_Leeloo
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there! 

    That's no good. Can you maybe give me a few more details so we can look into this for you? 🙂 

    @ShinjiOtato You mentioned you play on PC. Can you tell me if you're playing via Steam or Origin and what region you're in?

    @eva-auyeung What platform are you playing on? Can you also let me know your region, please? 

    Also, if you could tell me which troubleshooting steps you have tried so far, e.g. restart PC, repair game, clear Origin cache etc. - that would be super helpful!

    - Leeloo

  • eva-auyeung's avatar
    eva-auyeung
    5 years ago

    Similar problem during the boss fight. When the duck exploded I (I own the game) get disconnected and my friend saw the Player Disconnected message.

Featured Places

Node avatar for EA Originals Discussion

EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.Latest Activity: 8 years ago
3,609 Posts

Recent Discussions