It Takes Two downloaded and owned but maybe not purshase?
Hi,
I think (but now starting to doubt) I bought the stardard edition of "It Takes 2" last year (2022) but Ive only just decided to play a couple weeks ago.
As you can see in the screenshots, it says the standard edition is owned and I have been able to download the full 44.7 GB.
However, when I launch the game, it asks me to purchase the full game which is weird because is says I own the stardard edition and have been able to download the full game. When I click "purchase full game" it leads me to the store but once i click on the games, it goes to my library (because its already owned). EA told me the issue should be resolved after clearing caches, which I did, but the issue is still there.
My other weird issue is that can only see it my order history the trial but not the game. I also didn't receive any order confirmation so EA said they could not help me unless I had it.
Would it be possible for me to have been able to download the full game if I didn't buy it?
- Hi @imthirded, Can we try uninstalling any copy of ITT you have and verify all files removed. Then reinstall via your client (where you purchased a copy).
Make sure to backup any saves you have to the desktop incase we run into additional issues.
