Solved
It takes two friend's pass download error
Hi!
My friend just bought the game on Steam. We have tried to play on two different PC. But when I try to download the friend's pass from the EA app it just buffering and nothing happening. After a while it gives an error.
I have way more capacity than the game requires, and also the wifi connetion is great.
Could please help me? I really want to play with this game.
Thanks a lot.
HI @5ea5e9fcd2416803 To confirm it's stuck on downloading the friend pass, or does this happen when launching the friend pass?
Also, when you have a moment can we try the following?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
