Forum Discussion
EA_Cath
Community Manager
2 years agoHi @ness568 ,
Here is a step that helped other players wih the same issue: change the date and time of your console to "Synchronise via Internet", then clear your console's cache and restart it:
- Open System Settings on the HOME Menu
- Then select System ⇒ Formatting Options ⇒ Clear Cache.
- Select the user you'd like to clear the cache for, then follow the on-screen instructions.
Let us know how that works out!
binnybooboo
5 months agoSeasoned Newcomer
EA_Cath It is August 07, 2025 and I am having this issue. I am trying to play online with my sister(we both have the game, we’re not even using the friend pass) and I’m getting this stupid error code. I have tried everything of clearing my cache and doing the date and time thing and restarting. Nothing is working.