Anonymous
7 years agoMy game won't work?
I just downloaded the game and ever time I open it the ea and maxis logos show up then a black screen with music shows up. The game is playing the screen is just black, I can't see any thing. I don't...
@Y93YxMARIOxY93Y For a permanent solution to your problem check my advised solution below :
https://answers.ea.com/t5/Bug-Reports/A-Way-Out-green-flickering-on-NVIDIA-Cards-Workaround-for-those/td-p/6709442
Hiya. Not even the 38% thing worked. I had another chat with the EA support team and it pretty much went like this:
- Me: Can you follow up on that Unreal Engine bug I reported a while ago? It's what makes the game crash/not run for me and potentially many other users.
- EA Support: We are not responsible for bluescreens. This is caused by the Windows OS. Contact a PC specialist.
- Me: Wait, what? I am reporting a bug with the Unreal Engine, this is not a bluescreen.
- EA Support: I'm sorry, but we can't help you with OS bluescreens.
- Me: IT'S NOT A BLUESCREEN. Right, ran you at least forward this to a developer from Hazelight?
- EA Support: Can we help you with anything else? If not, have a nice day.
- Me: ......
.....
It's refund time.
Did you tried the DPI scaling?
@holger1405Yes. Set to 100%. Didn't work. What's really sad: I dusted off my PS4 Pro last night as my friend was over and bought it there (again), as messing with PC and EA seemed to be going nowhere. Let's see if I can get a refund; the game isn't listed as a refundable game in my account (probably because I bought it 2 weeks ago).
Should've done that from the beginning, but how was I supposed to know - I just wanted the "best" possible experience, and that's usually on PC.