2 years ago
Problem with my PS5 account
Hello, I have a problem with linking my PS account to EA. I think it is because I changed my name in PSN from one name to other and since then, I can't login to any of my games. I wanted to play It ...
- 2 years ago
Hi @SONIC66993
Thanks for the update, based on what you have described it appears your PSN ID is linked to another EA account versus the one you are signed into.
This is indicated by the fact you don't see the PSN account on the EA account you signed in with.
I would recommend checking your records for another EA account and resetting its password at help.ea.com
If you are unable to find your secondary EA account you will want to reach out to our support for further assistance.
Cheers!