Forum Discussion

Re: Focused bug report thread

Platform

PS5


EA Id.

Miceroth


Teammate EA Ids:

Kartz151, Uverlord


Where in the gameworld did the issue occur?

First visit to Sacred Mountain in chapter 4. Objective "Reach the Summit". Area name is "Testing Cliff".


If you weren't fighting a Kemono, what were you doing when the issue occurred?

We were following the objective and climbing the wall. When one of us reached the quest marker, a cutscene started playing for all of us as normal, but right away we were all shown an error message "lost connection to EA servers" and another that was something like "the host has moved to an another area". The multiplayer session was forcefully ended and all of us, including the host, were thrown to single player at the start of the mission with the same objective again: "Reach the summit".

After this when any of us reach the quest marker again, the cutscene won't start playing anymore and none of us can proceed in the game.


When did this happen? Please include timezone

2024/01/21 around 00:30 UTC/GMT +2 hours


How often does the bug occur?

Everytime. None of us can reach the quest marker.

We have tried:

- reaching the quest marker in single player

- reaching the quest marker in multiplayer with the three of us

- doing other missions and then reach the quest marker again

- talk to every NPC and then reach the quest marker again

- load previous save and then reach the quest marker again

- restart the game and then reach the quest marker again

- restart the PS5 and then reach the quest marker again

- delete save data and download the latest from the cloud and then reach the quest marker again

- reinstall the game and then reach the quest marker again

- going entirely offline and then reach the quest marker again


What happens when the bug occurs?

The cutscene won't trigger when reaching the quest marker. There is an invisible wall at the point of the quest marker.


What should be happening instead?

A cutscene should play and we should move the the next area.


Steps: How can we find the bug ourselves?

1. Start online play with 3 people

2. Play few story missions

3. Travel to Sacred Mountains

4. Try to move to the next area from "Testing cliff"

Notes

Other players have encountered this bug as well and posted a video of it in action: https://www.youtube.com/watch?v=MYui4IcMAnw&ab_channel=IllicitSloth

This video is from February 2023, so this bug has not been fixed in a year.

This is a progression locking bug and should be of highest priority.

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