Same problem. I got the trail, and now that I have signed up to EA Play through steam the game still only allows for trail game. I uninstall and cleared the download cache. Any other ideas?
EA Staff (Retired)Hey @baconsteelclaw
Recently ITT had an update that changed a bit on how it launched. Would it be possible to get a video or screenshot of the message you're currently seeing?
If it does believe you only have the Trial version, I would recommend uninstalling the game with a program similar to Revo (or one you might already use) and ensuring all files are deleted and removed from your PC. You may even want to try cleaning your device with something like CCleaner.
After restarting your device, try installing the full game version again to confirm if the same issue persists.
Cheers!
I bought the ea pass as well, and im getting the same issue.
