EA_Shepard
Community Manager
3 years agoRe: It Takes Two Missing Progress Xbox
@bravoooox Try the following to sync up the game with the saves. These steps will help resync up the account with the saves if they have not been deleted.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Lat, if you remove your Gamertag account from the console, and log back in, it should sync all data for all games you have.