Re: Stuck on Friend Pass

Hi @rosalin64 

Thanks for the update, would it be possible to get a clip of trying to launch the game?

Also, can we try the following when you have a moment?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (Library > Tile Dots > Repair)
• Steam - Verify in your library
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Close other running applications on your device
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game