Forum Discussion
Hi,I lost my save... I was at the space monkey level with my wife and the next time we launched the game , it wasn’t possible to continue the game, but only to start a new campaign. I searched on the chapter selection and it wasn’t also possible to select chapters that we already complete.
Help!! please
- 5 years ago
Sorry, I forgot to mention : PS5
- 5 years ago
Any ideas on when this will be fixed? It's an issue across all platforms and has been for at least a week now. Going to request a refund soon
- 5 years ago@EA_Illium I just beat the second level with the nail gun and tool box and the following day we started the game and there was no continue button as if it didn’t save any progress and we had to start from the very beginning. I’m nervous to turn it off again now that we’re further than before! I’d hate to have to start over again and lose all our current progress!😵
- 5 years ago
I'm on XBox One S, and my kids just had a heated argument, because returning after dinner they lost 45 minutes of the game, and won't play, because it was so hard for them to advance.
This is a major issue that shouldn't be 'mentioned to the team' - but something that needs to be brought up to those in charge of finding and fixing a problem and getting a patch pushed out.
I can't think of any larger error in a game, than throwing the players advancement out the windows, seemingly every time! I mean, how has this not gotten more attention?
As a parent I'm annoyed to have paid for the game, only to have my kids 1) like the game, 2) tolerate the difficulty in cooperation, and 3) refuse to play it again because the setback was hard for the, as they struggled.
As I can see that the game is defective, based on the threads on the subject, and it was sold to me from EA with their knowledge, I will go for a refund based on defective on delivery. I'll recommend all affected here in the thread to refund the game, and watch for a patch from EA, as there's no way to get further attention to this if you simply allow this to remain a support-chat subject.
- 5 years ago
Wow, it's good to see others are having this issue as well. My daughter wanted this game, we played for many hours yesterday and almost finished Chapter two. Today we log in and do not have any saves from Chapter two and we are now starting back at "The Depths". Very discouraging. This needs to be fixed asap.
Two PC Players
- 5 years ago
One small tip, if you discover the mini games, then even if the saves are gone, you can play the mini game and that will take you to that point, not ideal but it does help.
How can this not be fixed already? Major issue here. - 4 years ago
Hey, so because of your post, we were saved from this. We found while playing the moon baboon level, we had no save after the depths, but we kept playing, and beat moon baboon, and now we have all the mini games and saves that were missing!
So I sadly don't have solution to get the save back, but if you go through again (annoying), play past moon baboon, without turning off your console!! Should bypass the glitch. Good luck!
- 5 years ago
same issue, did u had the answer now?