Save Problems and Issues : It Takes two
The auto save is only saving part of the way through the level, despite many saves, we are having to play around 20 minutes of the previous point each time we save. Yesterday we had just finished ...
Forum Discussion
Hi,I lost my save... I was at the space monkey level with my wife and the next time we launched the game , it wasn’t possible to continue the game, but only to start a new campaign. I searched on the chapter selection and it wasn’t also possible to select chapters that we already complete.
Help!! please
Sorry, I forgot to mention : PS5
Any ideas on when this will be fixed? It's an issue across all platforms and has been for at least a week now. Going to request a refund soon
EA_IlliumEA Staff (Retired)
Hello Everyone!
Wanted to give a quick update this has been shared with our team. I wanted to get some more information for them. Does this happen on every playthrough, or is there any pattern to when a game will save or won't save?
If you relaunch the game will it load the correct progress? Does being invited by a friend then having them start the game make a difference from being the host yourself?
jan 3rd 2022, the issue is still there. on pc.
- @EA_Illium I just beat the second level with the nail gun and tool box and the following day we started the game and there was no continue button as if it didn’t save any progress and we had to start from the very beginning. I’m nervous to turn it off again now that we’re further than before! I’d hate to have to start over again and lose all our current progress!😵
I'm on XBox One S, and my kids just had a heated argument, because returning after dinner they lost 45 minutes of the game, and won't play, because it was so hard for them to advance.
This is a major issue that shouldn't be 'mentioned to the team' - but something that needs to be brought up to those in charge of finding and fixing a problem and getting a patch pushed out.
I can't think of any larger error in a game, than throwing the players advancement out the windows, seemingly every time! I mean, how has this not gotten more attention?
As a parent I'm annoyed to have paid for the game, only to have my kids 1) like the game, 2) tolerate the difficulty in cooperation, and 3) refuse to play it again because the setback was hard for the, as they struggled.
As I can see that the game is defective, based on the threads on the subject, and it was sold to me from EA with their knowledge, I will go for a refund based on defective on delivery. I'll recommend all affected here in the thread to refund the game, and watch for a patch from EA, as there's no way to get further attention to this if you simply allow this to remain a support-chat subject.
