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katsesama1's avatar
katsesama1
5 years ago

Sound cutting out in Rocket arena on Xbox one

start up game sound for music during startup cuts out after load screen and sporadically cuts in and out afterwords on TV speakers.sound is otherwise fine through headphones.
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago
Hey there, @katsesama1 have you tried another HDMI cable from the Xbox to the TV?

/Atic
  • Bevwaaan888's avatar
    Bevwaaan888
    5 years ago

    I’m also having this problem nothing to do with HDMI cable

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      5 years ago
      @Bevwaaan888 could you try to power cycle the console and see if that helps. 🙂

      Power cycle:
      Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
      Unplug the console's power cable. Wait 10 seconds.
      Important Make sure that you wait at least 10 seconds. This step resets the power supply.
      Plug the console power cable back in.
      Press the Xbox button  on your console to turn it on.

      /Atic
      • HardXer0's avatar
        HardXer0
        5 years ago

        I'm having the same issue. Right * soon as it says press the x button my sounds just quit.

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