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ROFL_LMFAO_XD's avatar
3 years ago
Solved

Steam - "Your game failed to launch"

I bought wild hearts, I bought ea play on steam and on the ea app. When I click "play" I get the error: Your game failed to launch. An error on our end caused your launch to fail. Try again a little later. 

[CM - updating thread title for visibility]

  • Thanks to everyone for the posts. This issue is under investigation. 

    One thing that may help said investigation is to generate an Error Report. If you wish to do so, please follow the steps here and add the Report ID to the thread. 

    It may also help to add info what particular combination of EA Play subscriptions you have. It looks like most folks have EA Play standard sub on both Steam and EA app, but we want to capture any variants of this. 

    In the meantime some players have identified a potential workaround, to uninstall your Steam-side preload of the game, then grab the trial from the EA app. 

    We'll mark this as "Solved" for now purely for visibility. We DO NOT consider this solved at this time.

    Edit: Thank you for the posts, the base cause of this has now been addressed and you should be able to get into the trial. 

    Thanks again. 

104 Replies

  • @TheMiojow Dude could you please tell me how to refound EA Play pass(on EA app)? I tried but the only thing I can find is they don't refound EA Play.
  • TheMiojow's avatar
    TheMiojow
    3 years ago

    @Bojuka_Bog 

    I bought it from steam and tried to refound but they denied since it's a service and not a game.

    So, EA play it's basically a scam. Last time i ever purchase it.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    3 years ago

    This has now been fixed. 

    Thank you for the reports, and sorry for any frustration caused while this was worked on. 

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