Forum Discussion

ProPlayerIDN's avatar
ProPlayerIDN
3 years ago
Solved

Stuck trial a way out

Why a way out stuck in trial? I allready suscribtion ea play but my game (a way out) still trial mode I allreay reinstall 2x and restore licence, but nothing happen. Still trial version
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @ProPlayerIDN If you navigate to your collection do you see a different version of A way out listed for download?

    If not can you try to first...

    • Uninstall
    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Check for updates 
    • Restore Licence

    Then reinstall the full version of the game and check if it prompts to purchase.

ProPlayerIDN's avatar
ProPlayerIDN
3 years ago

At first I subscribed to EA Play, then it expired and after that I tried using the trial version. but apparently it can't be used in the game (a way out) so I subscribed to ea play again, but still the trial version can't be changed to the full game version

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @ProPlayerIDN If you navigate to your collection do you see a different version of A way out listed for download?

If not can you try to first...

  • Uninstall
  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Check for updates 
  • Restore Licence

Then reinstall the full version of the game and check if it prompts to purchase.

  • Kurbsus's avatar
    Kurbsus
    2 years ago

    I have the same problem, tried everything nothing helped, wanted to hunt the trophys but i can’t witch the friends version.

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