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DragapultAbuser's avatar
DragapultAbuser
2 years ago

Unable to Connect to the EA Servers - Result Code 401-6e (PC/Steam)

Hi, ever since the latest update I have been unable to play It Takes Two (Steam PC Version). I have bought and had this copy since 2022 and was playing it just fine two weeks ago.  However, now...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

Thanks for the additional updates, We can pass this on to the team to be aware of!

When everyone has a moment would it be possible to get the following?

  • EA ID (PSN ID/Gamertag):
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate. 

 

Cheers!

qjsdtd's avatar
qjsdtd
2 years ago

 EA ID： qjsdtd

Error ID Number:3efefd0c-e875-4df9-8bfa-9683b0fb5b61

  • qjsdtd's avatar
    qjsdtd
    2 years ago

    a week passed, and no body answer.

    a big great for EA.

    F

  • hxqv51yxdv0p's avatar
    hxqv51yxdv0p
    2 years ago

    I bought ea's game firstly,and also lastly.

  • ShadowReturns55's avatar
    ShadowReturns55
    2 years ago

    @EA_Illium Any updates ?

    You have been active since yesterday posting on other threads...


About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,560 PostsLatest Activity: 15 hours ago