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EA_Shepard
Community Manager
3 years ago@Quiet_Kow If you are still running into this issue, try the following below to see if you can clean up the console and get rid of any corrupted data.
- Manage your downloadable content (DLC) on PlayStation
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
As a last step, enter Safe Mode and Rebuild your PS database.
- 3 years ago
Thank you for your help. I tried the listed suggestions and I am still running into the same issues. Whether or works or not is still inconsistent and it is still unclear what the cause is.
- 3 years ago@Quiet_Kow Hi, are you still having the problem?
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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,560 PostsLatest Activity: 21 minutes ago
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