8 years ago
Unravel Two: game doesn't work (crash on first cut scene - AMD Phenom II)
Hi, I bought Unravel Two today, but the game doesn't work.
I'm able to start the game, choose a memory slot, then start a game, watch the cut scene (boat in a storm and so on) but at the end of th...
- 8 years ago
Hi everyone,
I have merged a few threads into the same one as you are all describing the same issue with AMD Phenom II CPUs.
As these CPUs are below the minimum requirements for the game, they are not supported. If you have another computer that meets these minimum requirements, I would recommend trying the game there.
If this is not an option for you, please keep in mind the Great Game Guarantee - if that's what you want, one of our advisers will be able to tell you if you are eligible for a refund. You can contact them through EA Help.
You will find a detailed explanation on how to contact them if you need it here.
Thanks,
-Mai