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EverySquareInch's avatar
EverySquareInch
4 years ago
Solved

Unravel Two Nintendo Switch wont play

Just downloaded a discount Unravel Two from Nintendo eshop. Game wont play. I already try to redownload but still cant open the game. 
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hey @EverySquareInch Can you try the following steps and let us know if this continues?

    Clear Cache: 

    1. Open System Settings on the HOME Menu 
      2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 
      3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

     

    Data Corruption: 

    1. Open the System Settings from the Home menu 
    2. Go to Manage Software and select Apex Legends 
    3. Choose Check for Corrupt Data 
    4. Choose Redownload if it finds any corrupt data 
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey @EverySquareInch Can you try the following steps and let us know if this continues?

Clear Cache: 

  1. Open System Settings on the HOME Menu 
    2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 
    3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

 

Data Corruption: 

  1. Open the System Settings from the Home menu 
  2. Go to Manage Software and select Apex Legends 
  3. Choose Check for Corrupt Data 
  4. Choose Redownload if it finds any corrupt data 

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,560 PostsLatest Activity: 4 hours ago