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Zefar's avatar
Zefar
Seasoned Rookie
3 years ago
Solved

Wild Heart Crash on Win11

My Specs i5 12600KF RTX 3080 FE 2x16 GB RAM 3600 MHz OS: Windows 11 Installed on NVME SSD drive Drivers: I have done Fresh install of Graphics drivers through Geforce Experience. Have done Rep...
  • Zefar's avatar
    Zefar
    3 years ago

    I did a Clean boot(Well the EA backservices had to be on to test this or the EA app wouldn't start) and was able to run for 4 hours before I had to do something else. No crashes.

    Because I might just have located the issue.

    In the Taskmanager there is a App named "RtkaudUService64.exe" in just Startup programs and it is for Realtek Audio service. But it doesn't have Realtek as the publisher. 

    My motherboard is ASUSTek Prime B660-Plus D4

    I've read it also shows up on MSI boards.

    https://www.reddit.com/r/techsupport/comments/si8xht/realtek_hd_audio_universal_service_causing_40/

    It is the only unique process that might have something to do with the crashes because the others are just other gaming clients, discord and the motherboards driver checking program. If the other programs caused the issue it would have been happening to a whole lot of other people.

    So I disabled this in TaskManager on the startup part and rebooted the PC again. Then played for 4 full hours. So far nothing else has been impacted by this.

    I'm going to leave it disabled in the startup because I can't find a way to actually uninstall it. Or have it updated to an official version of some sort. My brother has Realtek Audio drivers instead so he didn't crash.

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