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Khal-amarr's avatar
3 years ago
Solved

wild hearts, demo version to ea play pro version

hello,
after testing the demo of wild hearts for a few hours, i decided to buy the ea play pro to continue in the game.

however, after purchasing the pass, the game remains in demo version.

I already tried to reinstall the game and it didn't work.

how to get the full version ?

  • EA_Illium's avatar
    EA_Illium
    3 years ago
    @Khal-amarr Would it be possible to check to uninstall the game, and check the Steam location if any files remain after?

    Once everything should be clear from any install location you used, can you try to install one more time and check if this continues?

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @Khal-amarr To confirm did you play the demo from the EA App prior to purchasing an EA Play Pro sub, or did you play the demo from a different PC client?
  • hello,

    I played the demo using ea play via the ea app and steam.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @Khal-amarr Would it be possible to check to uninstall the game, and check the Steam location if any files remain after?

    Once everything should be clear from any install location you used, can you try to install one more time and check if this continues?

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