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kikimchi24's avatar
kikimchi24
2 years ago
Solved

Can't cancel EA Play

Every time I try to manage or cancel the subscription through my EA account, it sends me to a page on the EA Play website, loads for half a second, and restarts to the home page. I've attached the pa...
pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hey there @kikimchi24 

    If you're needing help getting your membership cancelled, that's something the live support team can help you with- here on AHQ, we aren't able to access your specific account and billing information to take a look.

    Please contact live support for more assistance on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/ 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hey there @kikimchi24 

If you're needing help getting your membership cancelled, that's something the live support team can help you with- here on AHQ, we aren't able to access your specific account and billing information to take a look.

Please contact live support for more assistance on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/ 

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