Order history completely gone
I´ve been using my account for several months and on 6 June 2026 I upgraded my EA Play monthly to EA Pla Pro yearly. Been playing EA FC 26 and EA F1 25/26 for a month and suddenly the EA Play Pro subscription is gone. Both my complete order history and preferred payment method is missing. I have permanently deleted the mail with the order details, but I can see the transaction on my credit card statement. Customer support is unwilling to help due to the lack of order number. Any ideas?Solved31Views0likes3CommentsEA Play from Epic not activated on EA account
I recently bought Dead Space 2023 from Epic stores and I chose the monthly plan from EA PLAY. I finished the game and now i wanted to play some other games included on ea play but i found that the subscription is not activated on my ea account. Platform PC Note the accounts are linked I palyed Dead space with no problem. [CM edit - descriptive title]28Views0likes2CommentsRequest for a goodwill refund review – EA Play Pro Annual Subscription
Hello everyone, I am writing here because I have exhausted the support options available to me, and I am hoping someone from EA can review my situation. On July 7, I purchased an EA Play Pro annual subscription (€120). Unfortunately, I made a mistake when purchasing it, and I later realized that I should not have bought the annual subscription. I understand that EA has refund policies, and I respect them. I also understand that support has informed me that my subscription is not eligible for a refund. However, I would like to ask if someone from EA could please review my case as a one-time goodwill exception. I am currently unemployed and experiencing financial difficulties. The €120 charged for this subscription has had a significant impact on my finances, and receiving a refund would make a real difference to me. I am not trying to argue with EA's policies or demand special treatment. I am simply asking if my case could be reviewed one final time with consideration for my circumstances. I would sincerely appreciate any help or guidance that can be provided. Thank you for taking the time to read my post.Solved36Views0likes1Commentxbox game pass ultimate not giving FC26 or EA play
My EA account is linked to my xbox account which has gamepass ultimate and when i go to the EA app on my computer it only gives me the option to install the preview for FC 26. However, on the xbox app it shows that i can install the full version but when i do it only installs the preview. It is also not giving me my EA play subscription.26Views0likes1CommentNeed help unlinking EA PLAY from my steam account
Hello, I want to link my steam account to EA PLAY, but I found that my account is already linked to some mail to which I do not have access, and here I have a question, can I unlink that EA PLAY, from my steam, to link my account, because I want to buy a game in steam, which is linked to EA, but this game will immediately go to the person whose mail is linked to my account. By the way, this is how I already lost access to the game "FIFA 22"Solved517Views0likes2CommentsCannot uninstall games after cancelled EA Play membership
Hey, I cannot uninstall games that were part of an EA Play membership after cancelling it. When I right click on the game, I can only remove it from the library, which does not remove it from the disk. Am I doing something wrong?2.2KViews0likes7CommentsHESABIM ÇALINDI LUTFEN GOREN YARDIMCI OLSUN
merhaba steam den bf1 aldım ve bir kaç saat oynadım aradan aylar geçti ve tekrar oynamak istedim ama oyunu başlattığımda ea hesabına bağlanıyor ve mailden kod istiyor ama bu mail benim değil ve çalınmış nasıl düzeltebilirim lütfen yardımcı olun.33Views0likes1CommentEa play pre order help
So I have EAPlay through gamepass. I'm going to pre order Star wars zero company with the discount The problem is I'm confused that if I cancel gamepass before the game releases, but I already pre ordered the game, do I keep the price? Like the 10% discount? Ea doesn't charge right away for pre-orders I thinkSolved148Views0likes2CommentsCFB 27 & EA Play Pro
Greetings, I've used EA Play Pro for a couple of years (it usually ends up paying for itself yearly since I roughly play enough of games on my PC to justify the price tag - it ends up coming out to about 2 games in pricetag, and Madden + something else can suffice). The upcoming release shows it drops on July 6th, which is fine, but the regular version of EA Play is able to access the trial starting on July 2nd. So, despite paying more for EA Play Pro, I'm just screwed out of the holiday weekend? At least if I paid less for regular EA Play I'd be able to access the game and then upgrade to pro on Monday.52Views0likes0Comments