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EA_Shepard
Community Manager
2 years ago@Benjones264 When you log into EA.com, under connections, do you see the Xbox Gamertag you use linked to the EA account itself?
If it still says to purchase it, it sounds like its the wrong sub but we cant see your Xbox subs only EA Play subs. Being that it is Game Pass and not EA Play directly, got to make sure everything is linked correctly, and the right sub for Xbox was purchased on the right linked accounts.
1 year ago
@EA_Shepard Help us out here pls