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Thank you @EA_Darko , but there's still no one that can help me with this issue, and I've had live help on a couple of occasions.
Both my Xbox and EA accounts are registered under the same email, and I've reset the password for both several times, EA asks me to reset my password every time I try to connect the two to use EA play with my Xbox game pass. This seems to be a common trope with EA platforms according to the forum and no help or assistance can solve the issue. It's likely another software flaw.
I'm having a similar issue.
I can't connect my Xbox Game Pass to EA, I did all the things, followed all the prompts, and just get a "Something went wrong" response in EA Play. So effectively, I can't access a single EA title with GamePass and it seems EA has no idea how to help and just respond with the same message in the forums.
- EA_Darko4 years ago
Community Manager
Hey all, our live support team would be better placed to assist with these issues, we simply cannot offer help for any account-related issues on AHQ.
Darko- 4 years ago
@EA_Darko We've been in contact with live support, but they can't fix the issue. It's an issue with the EA system that doesn't register the Xbox account correctly, hence making EA titles worthless on Xbox game pass for a ton of users on PC.
I personally wish one could opt out and avoid EA's platform to play games, but this is unavoidable. I'll probably wait and see if Microsoft and the Xbox team do the right thing and either fix the bridge or just host the games on their own platform.
- EA_Darko4 years ago
Community Manager
Hey @SimonSeterbo what did our live support team advise?
I'm not aware of any known issues relating to connection Xbox and EA accounts and just tested now and was able to link without any issue.
Darko
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