EA play - Xbox Gamepass issues
I've read everything regarding this on the forum, and EA themselves doesn't really have any solid place to get help. Every time I try to connect my Xbox account with my EA account through the "sign ...
Forum Discussion
@EA_Jason The password reset works. I click the button and receive the email. But regardless of how many times I do it, EA wants me to reset the password.
I only have a single email address which I use for both my EA and Xbox accounts.
I have never deleted any account that I know of, and when I talked to support, they suggested the account doesn't exist anymore, but this isn't possible as I everything functions fine on both accounts individually. I just can't connect them on EA's end.
EA_Jason
EA SPORTS FC™ Team
EA SPORTS FC™ TeamDid they tell you which account doesn't exist anymore? Is it the EA account or the Xbox account?
- @EA_Jason They said it was a possibility. It happens when I try to log in with my Xbox account on EA to link them.
- EA_Jason
It could be that your Xbox account is already linked to another EA account, but that account has been disabled or deleted. It would mean that you cannot link your Xbox account to another EA account.
Unfortunately that's not something that we can help with on the forums, so I can only suggest reaching out to the support team for more info. If the EA account was deleted and it is not possible to retrieve the account, then please leave a message in this topic:
https://answers.ea.com/t5/EA-General-Questions/Gamertag-Linked-to-Deleted-EA-Account/td-p/7829434
