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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

EA Play is not available for Mac - How to download The Sims 4 and DLC

Since writing this guide The Sims 4 base game is now free to download in Origin but the following information is relevant if you are prompted to sign up for an EA Play subscription account at any ...
technical issues
TerezkaM04's avatar
TerezkaM04
6 years ago

I downloaded the legacy edition and there is suddenly an orange window, but empty, and no clicks when clicked. 

TerezkaM04's avatar
TerezkaM04
6 years ago

before I downloaded the legacy edition it looked like this

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @TerezkaM04

    You do not need the Legacy Edition as your Mac is a 2015 model. It is NOT a general fix but for those who have 2011 or earlier model Macs that do not support Metal.

    Your problem is that you have Origin Access which is not available for Mac. You need to buy the game outright through Origin.
    • TerezkaM04's avatar
      TerezkaM04
      6 years ago

      But it says I can "chek it in library". 

      So I need to delete this and buy it one more time? 

      • TerezkaM04's avatar
        TerezkaM04
        6 years ago

        Maybe its problem in Bacis Origin access?? 

  • Clovicle's avatar
    Clovicle
    5 years ago

    thats what mine looks like except i dont have a play button even though i already bought the game what do i do

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      5 years ago

      @Clovicle

      That's what your what looks like? You're on a Mac and you bought an EA Play subscription?

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