Issues with PayPal during subscription purchase
I'm trying to buy EA Play Pro and the only available payment method is PayPal. When I login to PayPal I can see message that the card I have linked is not available for this purchase. I contacted my bank and PayPal support and they confirmed that there are no issues on there side that can block the purchase. Has anyone faced similar issue?
Achievements are not available on EA Play
I want to start off by stating I am not referring to XBOX Achievements via the PC Game pass, I am aware that you cannot earn Xbox achievements playing an EA title on Gamepass. I am referring to the EA app itself, not a single game available on EA Play has achievements even the ones that obviously do such as The Battlefield and Need for Speed series of games. The only games that I am able to earn achievements in are the two that I own, not associated with my subscription. Is this working as intended? To not allow users to earn EA achievements through EA Play games?
I have a game pass subscription but EA app still asks me to pay for the game.
I clicked the download button on Xbox app, Yes my Xbox is connected, yes I've logged in and out, nothing appears to work, from what I've been reading this is a known issue that has not be solves after years of it bugging, i want to be able to down games to play with friends but i am not able to, someone help, im on windows and i have a F11 gaming laptop.
There was a problem validating your EA Play subscription
Good afternoon, I'm trying to play the 10-hour trial version of EA Sports FC 25, it tells me to start the evaluation, everything normal, but when I go to the main menu, the message "A problem occurred while validating the status of your EA Play subscription. Please try again" appears and I press advance and the game closes, I've already uninstalled the game, I went to Xbox support, here at EA support and no one was able to solve this problem, I don't know what to do anymore, I want to play EA SPORTS FC 25, I have an active EA Play subscription (Through Xbox Gamepass Ultimate), my 10-hour trial of EA FC 25 hasn't ended, so much so that the message "Enjoy your evaluation" appears as soon as I start the game, and I also tested two other games in the 10-hour trial, NHL 25 and EA College Football 25, and both worked normally, only EA SPORTS FC 25 does not advance to the main menu.URGENT HELP!!! UNLINK HACKED EA ACCOUNT FROM MY PSN
I’ve talked to 4 “advisors” in chat support, they have no idea what they’re doing and there’s no way to contact EA without “chat support”. All I need is for my playstation account to be unlinked from the HACKED EA account. Afterwards I can link it to my own EA account. I ended up wasting over 4 hours on my time trying to explain to those advisors what my issues were. I called playstation as well and spent an hour with them for them to tell me that this is EA support problem. THIS NEEDS TO BE RESOLVED!!! I am a paying player, i’ve spent many years gaming and have never ran into an issue this large with your company before. contact me at mailto:[edit: email address removed] to resolve.
Madden 22
Having trouble with opening up my game application. Keep getting a message that says, "Cannot use the content, purchase it from PlayStation store." I already own the game as well as when go to playstore it says, "This content cannot be selected at this time." If you try to search for the game it doesn't come up at all.Problems with installing the 10-hour trial version of FC 25
Good afternoon, I am a player from Ukraine and wasn’t sure which support team to contact. But I hope you will see this. Recently, I purchased an EA Play subscription on my PS5, and I wanted to download the 10-hour trial version of FC 25. However, the PlayStation Store shows an error when I try to get it and says that I already own the game. I can download all other EA Play games without any issues. I already contacted PlayStation Support, thinking it might be a PS Store issue, but they told me to reach out to you. Looking at this error, I think it might be related to the FC 25 Showcase, which I had previously claimed. I really hope you can help. I’ll attach all the videos showing the error both in the PS App and in the PS Store. Also, I’ll attach what PlayStation Support replied to me (please note that the message is in Ukrainian — I apologize in advance).Login credentials expired
So I have Xbox Ultimate Gamepass and Im trying to play NHL 14 with a friend, but when I try to play online it tells me that I need to reset my password and that my login credentials have expired. When I try to login to reset my password it does nothing. Clicking continue on NHL 14 on the Xbox just tells me that an EA account is required to play. So, I then tried to link my Xbox account to my EA play so I could play with the friend, but it proceeds to tell me my account is linked with another email. Im confused as to why Xbox sets a random email to Xbox Ultimate Game pass holders. The email its gives me is 7d*****@disabled.ea.com. I of course cant see the rest. I tried putting a case in, but it wont even give me the option. Im just so confused.
