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ardademira7's avatar
11 months ago
Solved

ea play pro card reject

Hi I am Arda from Türkiye and I cant buy ea play pro its says "Try again. If the problem persists, use another payment method or try again later."

My payment method is visa debit card  and mastercard debit card  

  • @ardademira7 This typically indicates that the information you are entering as for the details do not match the details of the card. This could be anything from the address to billing info linked to the payment method.

    If you check the billing details and they match what you are entering, we ask that you reach out to live support with a screenshot of the error. Those errors typically have error codes that support can look up and provide more info on.

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @ardademira7 This typically indicates that the information you are entering as for the details do not match the details of the card. This could be anything from the address to billing info linked to the payment method.

    If you check the billing details and they match what you are entering, we ask that you reach out to live support with a screenshot of the error. Those errors typically have error codes that support can look up and provide more info on.

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