Solved
EA Play Pro membership Paid But Showing Pending
Hello, I paid for EA Play Pro membership through SOFORT, the amount is deducted from my banc yet the membership still say's pending. There are also two pending statements, I do not want to pay doub...
When helping with specific issues, like account changes, purchases, and missing content, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.
You can contact our live support on our Help Site. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
Please note: These are not situations in which Community Managers can assist over the forums, as we are not Live Support and cannot validate account ownership.
