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elokwent's avatar
elokwent
5 years ago
Solved

EA play star wars jedi fallen order cant download

Hello there. I just purchased ea play , because that jedi fallen ordes is in ea play library, but when i try to download it, the only buttons i see is buy and there is description that this game is ...
pc
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @elokwent to start with let's try clearing your Origin cache.

    You can clear the Origin Cache by following the steps below:

    1. Completely log out and close down Origin
    2. Hold down the Windows key and R
    3. Type in "%ProgramData%" (without quotes) and click OK
    4. Now open the Origin folder.
    5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
    6. Hold down the Windows key and R
    7. Type in "%AppData%" (without quotes) and click OK
    8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
    9. Click on the word "AppData" at the top of your window
    10. Open the Local folder here
    11. Delete the Origin folder listed here
    12. Restart your PC and log back into Origin

    Let me know how you get on


    Darko 

     

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @elokwent to start with let's try clearing your Origin cache.

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on


Darko 

 

Jisatsu_Brianie's avatar
Jisatsu_Brianie
4 years ago

Hi, I tried this multiple times and still give me an error.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Jisatsu_Brianie what is the error that you are seeing?


    Darko 

    • N3uTrAl_sog's avatar
      N3uTrAl_sog
      4 years ago

      For me it says "server encountered a mysterious error. Try again in a little bit." Literally only with this game. Any suggestions. The others didn't work 

      • BananazMan929's avatar
        BananazMan929
        4 years ago

        The same thing is happening to me and I can't figure out a solution. Every time I click on it, it says the server encountered a mysterious error.

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