Forum Discussion
EA_QueenBee
Community Manager
2 years agoHey @seboferi,
We're not able to help with purchases or subscriptions bought through Steam, for that you need to contact Steam support:
https://store.steampowered.com/steam_refunds
It's pretty clear on the Steam store that an EA Play subscription bought there only counts for Steam, but you can always reach out to them regardless.
We're not able to help with purchases or subscriptions bought through Steam, for that you need to contact Steam support:
https://store.steampowered.com/steam_refunds
It's pretty clear on the Steam store that an EA Play subscription bought there only counts for Steam, but you can always reach out to them regardless.
AEIDOLONE
2 years agoSeasoned Veteran
@EA_QueenBee If not already done please report this issue I explained in the previous post to the appropriate departments. It turns out the issue is in the EA App and/or it's game specific for the game: Battlefield 2042.
It's a huge issue deactivating the subscription when you switch from Origin to EA App without any user warning!
It's a huge issue deactivating the subscription when you switch from Origin to EA App without any user warning!